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This Privacy Policy for personal data (hereinafter referred to as the Privacy Policy) applies to all information that the service "Shapebtc", available at Shapebtc.com, may obtain about the user while using the site.

1. DEFINITION OF TERMS

1.1. The following terms are used in this Privacy Policy:

1.1.1. "Site Administration of Shapebtc.com (hereinafter - Site Administration)" - authorized employees responsible for managing the Shapebtc.com website, processing personal data, and determining the purposes and methods of processing such data.

1.1.2. "Personal data" - any information related to a specific or identifiable individual (personal data subject).

1.1.3. "Processing of personal data" - any action or set of actions performed using automation tools or without such tools with personal data, including collection, recording, systematization, accumulation, storage, updating, modification, retrieval, use, transfer, distribution, depersonalization, blocking, deletion, and destruction of personal data.

1.1.4. "Confidentiality of personal data" - a mandatory condition for compliance by the Site Administration or other persons who have access to personal data, which implies a ban on their disclosure without the consent of the personal data subject or other legal basis.

1.1.5. "User of the Shapebtc.com website (hereinafter - User)" - a person who has access to the Shapebtc.com website through the Internet and uses it.

1.1.6. "IP address" - a unique network address of a device in a computer network based on the IP protocol.

2. GENERAL PROVISIONS

2.1. The use of the Shapebtc.com website by the User means acceptance of this Privacy Policy and the terms of processing his personal data.

2.2. If the User disagrees with the terms of the Privacy Policy, he must stop using the site.

2.3. This Privacy Policy applies only to the Shapebtc.com website. We do not control and are not responsible for third-party websites that the user may access through our site.

2.4. The Site Administration does not verify the accuracy of personal data, but in some cases, may require the provision of identity documents or information about payment instruments from the user of the Shapebtc.com website.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy sets out the obligations of the Shapebtc.com website administration to ensure the confidentiality of personal data that the user provides when registering on the website or when submitting an application for exchanging electronic currency.

3.2. Personal data permitted for processing in accordance with this Privacy Policy is provided by the user during registration. The user will be asked to provide their email address and create a password. Shapebtc collects information about the user when logging into their Shapebtc account. This may include email address and personal data, as well as information such as browser name and technical connection characteristics to the site, including operating system and Internet service provider.

3.3. Any other personal information will be securely stored and will not be disclosed, except as provided in clauses 5.2. and 5.3. of this Privacy Policy.

4. PURPOSES OF COLLECTING USER PERSONAL INFORMATION

4.1. The Shapebtc.com website administration may use the user's personal data for the following purposes:

4.1.1. Identifying a user registered on the Shapebtc.com website to provide a service.

4.1.2. Providing the user with access to personalized resources of the Shapebtc.com website.

4.1.3. Communication with the user, including sending notifications, requests related to the use of the Shapebtc.com website, providing services, processing requests and applications from the user.

4.1.4. Determining the user's location to ensure security and prevent fraud.

4.1.5. Confirming the authenticity and completeness of the personal data provided by the user.

4.1.6. Creating a user account to make purchases with the user's consent.

4.1.7. Notifying the user of the Shapebtc.com website about the status of their application.

4.1.8. Processing and receiving payments, as well as resolving payment disputes.

4.1.9. Providing the user with effective customer and technical support in case of problems related to the use of the Shapebtc.com website.

4.1.10. Providing the user, with their consent, with updates to the product, special offers, price information, newsletters, and other information on behalf of Shapebtc.com.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. Processing of user personal data is carried out without any time limit, in any lawful manner, including in information systems of personal data using automation tools.

5.2. The user agrees that the Site Administration may transfer personal data to third parties.

5.3. User's personal data may be transferred to authorized government authorities only on the grounds and in the manner established by the legislation of the country from which the request for such information came.

5.4. The Site Administration takes necessary organizational and technical measures to protect the user's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions of third parties.

5.5. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by loss or disclosure of the user's personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The user is obliged to:

6.1.1. Provide information about personal data necessary for using the Shapebtc.com website.

6.1.2. Update and supplement the provided information about personal data in case of changes in this information.

6.2. The Site Administration is obliged to:

6.2.1. Use the received information solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure the confidentiality of confidential information and not to disclose, sell, exchange, or disclose in any other possible way the transferred personal data of the User, except for clauses 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the user's personal data in accordance with the procedure commonly used to protect this type of information in existing business transactions.

6.2.4. Block personal data related to the relevant User from the moment of the user's request or request from the user's legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of detection of inaccurate personal data or unlawful actions.

7. DISPUTE RESOLUTION

7.1. Before going to court with a claim arising from the relationship between the User of the Shapebtc.com website and the Site Administration, it is mandatory to submit a claim (offer of voluntary settlement of the dispute).

7.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the claimant of the results of consideration of the claim.

7.3. If no agreement is reached, the dispute shall be referred to a court in accordance with the current legislation of the United Kingdom.

7.4. This Privacy Policy and the relationship between the User and the Site Administration are governed by the current legislation of the United Kingdom.

8. ADDITIONAL TERMS

8.1. The Site Administration has the right to make changes to this Privacy Policy without the User's consent.

8.2. The new Privacy Policy comes into force from the moment it is posted on the Shapebtc.com website, unless otherwise provided by the new version of the Privacy Policy.

8.3. All proposals or questions regarding this Privacy Policy should be reported through the feedback form.

8.4. We do not provide services to individuals or companies based in the United States of America, Quebec province in Canada, the Special Administrative Region of the People's Republic of China Hong Kong, Bermuda, Cuba, Crimea and Sevastopol, Iran, Syria, North Korea, or Sudan; (ii) any state, country, or other jurisdiction subject to US embargoes; (iii) a jurisdiction where accessing or using the Services or Trading Platform by the User (due to citizenship, permanent residence, nationality, residency, or for any other reason) is unlawful according to Applicable Law; or (iv) countries where the hosting or availability of the Services or Trading Platform is prohibited or contrary to local law, or may require compliance with local registration or licensing requirements by any member of Shapebtc (together referred to as "Prohibited Jurisdictions"). If you fall into any of the aforementioned categories, please do not register an account with us, or submit exchange requests in any direction. We apologize for any inconvenience caused.

8.5. The current Privacy Policy is posted on the page at: https://shapebtc.com/docs/privacy-policy