On the shapebtc.com website, you can initiate an exchange operation by selecting the necessary cryptocurrency for sending and receiving in the respective fields. To continue, press the 'Exchange' button.
Next, specify the address for sending the selected cryptocurrency. Review the 'Usage Policy' and 'Privacy Policy'. After agreeing to the terms and verifying the entered information, click 'Confirm and Make Payment'.
The transaction will thereby be activated. The page will display the wallet address for sending the cryptocurrency. This address will be reserved for your operation for 8 hours, during which you must complete the funds transfer. Exceeding this time will result in the cancellation of the address reservation, and the sent funds will be returned to the original wallet. It is not possible to reuse the address for sending for the same request again.
After the funds are received, our system will automatically perform the exchange through liquidity providers and transfer them to your specified address. When choosing the option with a floating exchange rate, the rate is not fixed, and the service displays the estimated exchange cost without considering the providers' commission. Due to the volatility of the cryptocurrency market, the actual amount may differ from the estimated.
It is important to remember that all operations are carried out automatically and exclusively through our service's website.
Typically, the exchange takes up to 25 minutes, but there may be delays due to network congestion of a specific cryptocurrency.
If you have any questions, do not hesitate to contact our support service. We are always ready to help.